Webex Contact Center

Introducing the Webex Contact Center Beta

Webex Customer Experience Solutions Group is offering an exclusive opportunity for customers to participate in the Webex Beta program for our Webex Contact Center product. Webex Contact Center is a next-generation cloud contact center solution powered by AI that enables our customers to deliver great experiences across the customer lifecycle.

Enrolling in this program will provide you with multiple benefits such as getting early access to our Desktop releases, preview of our latest AI capabilities, opportunity to collaborate directly with our product development team, and the option to receive dedicated support. As a beta participant, you'll also play a crucial role in shaping the future of the product by providing valuable feedback and sharing innovative ideas. Experience the latest advancements before the official release and help us refine the user experience and product roadmap

Don't miss this unique opportunity to be at the forefront of innovation – sign-up now and help shape the future of our product!

Beta Participation Requirements List

  • Your organization must have a live production contact center tenant to participate in this Beta program.
  • You will be required to fill in the participation survey for each feature listed as part of this program to confirm the eligibility of your organization for Beta access to the respective feature.
Participation in this beta must be accordance with the terms and conditions of the Webex Beta Test Agreement already in place between your Company and Cisco.